Job Details
Job Specific Accountabilities
- Inspections and visits regularly to audit operations, control quality and standards of services offered to customers and ensure that staffs are complying with policies and procedures lead for the store. Submits his reports to Senior Sales Manager and Filling Station Superintendents for review and action if necessary.
- Checks the shortfalls and any outstanding issues from previous inspections are rectified. Reports un-attended pending issue to the supervisor to take it up the Department Manager.
- Follows up the training programs on new policies, procedures, systems, products, equipment’s, etc. for new and existing staff in in Abu Dhabi area.
- Maximizes sales levels to achieve the set targets and ensures maximum gross margin levels are also achieved. Ensures product availability, stock holding and controls inventory, stock loss and consumable expenditure.
- Assists the Supervisor in the implementation of all promotional activities as agreed with concerned suppliers.
- Ensures compliance with all health and safety and environment policies and procedures, maintenance of acceptable levels of hygiene and housekeeping in all throughout UAE.
- Supervises the merchandising standards and ensures it is in line with operating policies and procedures and merchandising guidelines.
- Monitors customer service standards to ensure quality and compliance with operating policies and procedures.
- Carries out market price and product ranging surveys on a monthly basis in Abu Dhabi Area to ensure competitiveness and enhance cost-effectiveness.
- Performs other related duties as and when assigned by the Senior Sales Manager.
Minimum Qualification
- Bachelor’s degree in Marketing
Minimum Experience & Knowledge & Skills
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- 3-5 years’ experience in FMCG/Retail business, preferably in the UAE.
- A logical and Analytical approach in dealing with suppliers and customers
- Good communication skills
- Good knowledge of English and Arabic
- PC literacy
- Valid UAE driving license