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Collection Officer

Dussmann Service

Job Category

General

Job Type

Full Time

Location

United Arab Emirates

City

Abu Dhabi

Description

Responsible for setting out the procedure for treasury management, reaching out to customers to collect payment for overdue bills, or other payments, resolve the invoicing issues. Acts as the liaison between company and customers and manages the Accounts Receivables of the company.

Job Details

Strategy Contribution and Implementation
Contribute to the development of the departmental strategy and ensure effective cascading of departmental strategy into section’s policies and procedures in line with the overall business objectives of the Finance department.
Accounts Receivables
  • Collect payments on past due bills.
  • Create a list of clients who have not made payments according to severity of delinquency.
  • Ensure all customer information are correct, including phone numbers and addresses.
  • Communicate/follow up with clients using telephone, email, fax and meetings face to face to Inform about overdue accounts, amount currently owed and attempts to collect payments.
  • Maintain a tracker of submitted sales invoices to clients with payment status on daily basis.
  • Generate and send Statements of accounts and investigate root causes for the undelivered invoices and take corrective action for the avoidance of bad debts.
  • Actively follow up all debts over due by 90 days and take necessary step for the collection and keep it minimum as much as possible.
  • Issuing the dunning letters as per company’s policy.
  • Managing month closing and reporting by completing the receipt entries in the system.
  • Managing bank related issue payment related issue, chq return, bank charge.
  • Taking credit notes approvals and accurately passing credit note.
  • Liaise with operations team to solve invoices disputes.
  • Maintain accurate record of all the follow up activity- client log sheet.
  • Preparing aging and perform reconciliation of accounts.
  • Managing and Monitoring collection and AR reports.
  • Chase collection target.
  • Regular Visit to VIP clients and follow up procedure for the invoicing submission and statement on time to avoid account blocking.
  • Provide ad-hoc reporting as and when required by management.
  • Update the Cash Flow forecast on monthly basis.
  • Perform weekly review on each account with Finance Manager to set the target and create plan for the further action.
Customer Relations
  • Take ownership and responsibility to rectify all works, related to the role, to a level that meets the company's expectation and maintenance philosophy.
  • Communicate in a professional and timely manner in all dealings with the public, client and internally with the company's management and help desk etc.
Policies, Systems, Processes & Procedures
  • Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Statements and Reports
  • Assist in the preparation of timely and accurate sectional statements and reports to meet and department requirements, policies and standards.
Quality, Health, Safety, & Environment
  • Abide by the Health, Safety, Energy, Environmental and  Quality, (HSEEQ) policy, procedures necessary for the good conduct and safety of the work place. It is a requirement and moral obligation of each employee to be actively committed and accountable to the compliance of Dussmann's HSEEQ policy, operating procedures, as well  as being compliant to local legislation. The Employee shall seek clarification and guidance in specific cases or whenever one feels necessary.
Related Assignments
  • Perform other clerical and administrative duties as required.

Nationality
  • Not specified
 
Minimum Qualifications:
  • Preferably CA Inter or Master’s degree in Finance/Accounting.
Minimum Experience:
  • 5 years of experience in a similar / relevant position.

Job-specific Skills:
  • Organized; alert and systematic in filing; and recording data.
  • Driving License is a must for this position
  • Excellent written and communication skills in English.
  • Tactful & mature, with very good interpersonal skills.
  • Knowledge of MS Word, Outlook and Excel (databases, formulas, charts…)
  • Team working skills, Cultural understanding, Motivated and dynamic.
 
Working Environment
  • The work location is divided between the Emirates of Dubai and Abu Dhabi and thus the candidate is expecting to spend a fixed number of days in each Emirate.
  • The work involves driving and visiting clients in their locations.

  • Posted on

    08-07-2021

  • Languages Known

    English  

  • Experience

    5 - 10 Years

  • Qualification

    Bachelors Degree

  • Vacancies

    1
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