All Stream Jobs

Call Center Agent

Allstream Global - FM Recruitment

Job Category

Facility Management

Job Type

Full Time

Location

United Arab Emirates

City

Dubai

Description

Hiring a Call Center Agents for Abu Dhabi & Dubai

Job Details

Key Responsibilities: • Manage large amounts of inbound and outbound calls in a timely manner. • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. • Follow communication "scripts" when handling different topics. • Seize opportunities to upsell products when they arise. • Keep records of all conversations in our call center database in a comprehensible way. • Build sustainable relationships and engage customers by taking the extra mile Key Requirements: • Bachelors degree. • Previous experience as Call center Agent. • Strong phone contact handling skills and active listening. • Customer orientation and ability to adapt/respond to different types of characters. • Well-organized, detail-oriented.

  • Posted on

    23-03-2022

  • Languages Known

    English  

  • Experience

    2 - 3 Years

  • Salary

    AED 3500 / Month (Negotiable)

  • Qualification

    Any Relevant

  • Vacancies

    5
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